Excellent service as always. Cannot think of one negative thing about the experience. Great mechanics - honest evaluations. Great suggestions and help. Nancy is the BEST!
The first person you will meet when you call or visit the Swiss garage is Nancy Castellucci. Believe me, as the service rep, she is worth her weight in gold! She is as honest as the day is long! personable, professional and above all, she KNOWS cars! When you drive away you will have a feeling of confidence knowing you have had the best mechanics taking care of your vehicle. For dependable, proficient service call the folks at the Swiss garage! I am so glad I did!
The first thing I look for when selecting a mechanic is cleanliness and orderliness. Swiss Garage is immaculate and well-organized. The people are friendly, competent, and punctual. They were ready for me when I arrived for my appointment, and the work was completed on time and as promised, I might add at about 1/3 the cost that the local dealer had quoted. All I can say is "Thanks for the great service!". I'll be going back. Recommended.
Swiss garage was superb at diagnosing the problem with my family Chevy. The dealer was unable to get the car running properly, Swiss Garage performed need repairs and now runs like new with 70,000 + miles on the clock. Thanks Swiss Garage.
You pay a bit more, but I've always had a good experience, also for my husband's car. When they say it will be ready, it's ready. They call before doing any work, explains what needs to be done, and price, which is pretty accurate at the end. I recommend checking them out.
Where else can you stop by - without an appointment - ask a question, and have the owner drop what he's doing to look at your car and spend 10 minutes answering your question - in language you can understand - ?? These are the most ethical, non-BS BMW repair persons we have ever experienced. They do excellent work and they guarantee it, It's a shame they are not our doctors our doctors....
I love working with Lars and Nancy. Top notch service and customer care. My BMW is 17 years and in tiptop shape because of these people. So happy to have found them!!
Where else can you stop by - without an appointment - ask a question, and have the owner drop what he's doing to look at your car and spend 10 minutes answering your question - in language you can understand - ?? These are the most ethical, non-BS BMW repair persons we have ever experienced. They do excellent work and they guarantee it, It's a shame they are not our doctors our doctors....
Where else can you stop by - without an appointment - ask a question, and have the owner drop what he's doing to look at your car and spend 10 minutes answering your question - in language you can understand - ?? These are the most ethical, non-BS BMW repair persons we have ever experienced. They do excellent work and they guarantee it. It's a shame they are not our doctors....October 21.....Once again, consistently excellent service for our cars. Lars even took the time to research a Palm Springs BMW mechanic for us for future servicing. This the best, most people-oriented place to have one's car serviced and maintained. We have had several bad experiences with the local BMW outfit - they even botched a recall repair - so it is great to have a no-stress experience when our cars need service. Peace of mind and quality work; what else could you ask for (besides pasta)?
I love working with Lars and Nancy. Top notch service and customer care. My BMW is 17 years and in tiptop shape because of these people. So happy to have found them!!
It is a relief to know of the Swiss Garage and have your vehicle(s)serviced there.When you drop your car off for servicing, you don't have to worry because:The integrity of the Swiss Garage is widely known. The quality of the service is well established.The service will be completed in a timely manner.Any questions about the service are reliably addressed.The staff are consistently friendly, knowledgeable, and courteous.The prices are reasonable (way lower than the fees at a dealership) I mean, you can trust the Swiss Garage to do a good job.
Friendly and accommodating. Took car in the morning and was ready by 3. Prices are reasonable and I will go back when needed. Liked atmosphere and people over dealership
My Honda was due for a service, and even despite the difficulties posed by COVID19, Swiss Auto was able to get to my car in a timely, safe manner. Every aspect of the transaction was handled with the best quarantine practices and, of course, as always, with friendly professionalism.
Swiss Garage replaced a wheel bearing, had a new set of tires mounted & balanced, and checked my well-used car over for any potential lurking problems. They flushed the brake fluid but determined it is otherwise in decent shape. I feel confident driving my car now and highly recommend their expertise and service.
Nancy at the front desk is the heart and soul of Swiss Garage IMO. She's been in the auto repair business for 40-years and it shows. While Nancy didn't perform any repairs, she's just as effective communicating to the customer -- extremely knowledgeable, honest, direct and I love that. I will be back again!
Very pleased with the friendly and efficient process of getting my Audi serviced at Swiss Garage. They communicated with me about the status via email and text after I dropped the vehicle off, and followed through on the timing of completion. Highly recommend!
Swiss Garage provides the finest services of any auto service shop I have dealt with, and I would recommend them wholeheartedly. Not only are they top-caliber mechanics, but the communication and service is outstanding.
The fine folks at Swiss Garage were fantastic. They responded to my request for an appointment quickly, provided the services I needed, provided useful alerts to other potential issues, and were friendly and pleasant the entire time (on the phone and in person). Plus, the rates were entirely acceptable! I'll be back (when necessary, of course)
The battery died at the gas station and we had it towed to Swiss Garage. I was so pleased to receive a call on MLK Day that they were open and addressing my needs. They replaced the battery, took my credit card over the phone and my son swung by and picked it up. Couldn't have been easier. Great people and quality work.
For several years my 1973 Mercedes 280SE 4.5, which I've owned since 1995, had not been running well. I took it to one of the most popular Mercedes mechanics in Marin, spent a ton of money, and left with my car still running poorly. Given the reputation of this group, and given their sincere acknowledgement that they had no idea what was wrong with my car, I began thinking maybe it had run its course and was ready to retire. In a last ditch hope, I took it to Lars at Swiss Auto. Although Swiss Auto isn't inexpensive, they put the work in, and they fixed the car that couldn't be fixed. My Mercedes now runs like a dream--even better than when I bought it. It's such a joy to fall back in love with my car that I felt compelled to share my experience here. Many thanks to Lars and his crew.
Everyone at Swiss Garage is great. I am so happy I don't go to the Marin MBZ dealer any more. Swiss Garage is a world of difference. I feel confident in Swiss Garage's diagnoses of my car's many issues, and they never try and convince me I need some random and unneeded repair. Plus, their prices are fair. They know what they are doing. I always recommend Swiss Garage to my friends.
The service I received for my car was excellent. It was thorough and completed when promised.
Feb 22, 2018
by Bob Harmon on Swiss Garage
Always so nice to us....thank you for your ongoing pleasant and thorough service
Feb 1, 2018
by Robert Elder on Swiss Garage
Top drawer mechanical and customer service. Nancy won my heart and Lars wins my repeat business!
Feb 1, 2018
by Linda & Pete Swanson & Carlson on Swiss Garage
I couldn't recommend Swiss Garage more highly. Their level of service is outstanding across the board. Beyond professionalism, they treat their customers as personal friends.
Feb 1, 2018
by Teresa Ancona on Swiss Garage
Swiss Garage is always friendly, always fast in their service. We can count on our vehicle?s maintenance to be completed right the first time which is why we keep coming back.
Dec 21, 2017
by Robert Capron on Swiss Garage
My experience over a number of years is that Swiss Garage is a totally competent, reliable and honest enterprise completely dedicated to serving its customers. And you can't get better than that! I recommend Swiss Garage without reservation.
Dec 7, 2017
by Dave & Lynne Leach on Swiss Garage
Best service, best people. Have used Swiss Garage for about 25 years and will definitely continue to do so.
Nov 2, 2017
by Larry Levy on Swiss Garage
Swiss Garage handled my emergency car repair and gave me a loaner on the same day. They performed marvelously.. Thanks! Larry